Reference

Privacy Policy for Your gmi99 Account

Your account, device and payment data stays tied to clear account actions: opening your account, signing in, loading DANA, OVO, GoPay or QRIS, and viewing rooms such as…

DANA data mappingOVO receipt checksGoPay log checksQRIS privacy path
gmi99 Privacy Policy for Your gmi99 Account
CONTACT PATHS

Ask Us About Your Privacy Data

Privacy questions should reach a real support path, not a public comment box. Use live chat from 10:00 to 02:00 WIB, email privacy@gmi99.

Live chat 10:00-02:00 WIB Open chat after you sign in and choose Privacy Policy from the help menu. We can check account logs, cookie choices, and recent wallet records without asking for your password.
Email [email protected] Use email for copy, correction, deletion, or access questions that need written handling. Include your account email and one recent DANA, OVO, GoPay, or QRIS reference if payment data is involved.
WhatsApp account check WhatsApp is useful when you cannot reach your account screen. We verify your phone number first, then move sensitive privacy requests to chat or email before sharing account details.
ACCOUNT SAFETY

Privacy Controls Around Live Roulette

Account privacy works through everyday controls you can see. In the account menu, go to Account > Security > Active Sessions to view device access and remove a session you do not…

Data we collect

We collect account details, sign-in logs, device type, IP address, cookie choices, payment references, and support messages. We do not ask for your wallet PIN or full banking password.

Payment record handling

DANA, OVO, GoPay and QRIS references are used to match deposits, withdrawals, refunds, and support checks. Receipts are linked to your account ID, not shown in public lobby areas.

Cookie choices

Cookies help keep you signed in, remember language choices, and spot unusual device changes. You can clear or block cookies in your browser, but some account security checks may repeat afterward.

Security logs

We record sign-in time, device type, and session changes so you can check Account > Security > Active Sessions. If you remove a device, that session is closed from the account side.

Retention periods

We keep account and wallet records while your account is active and for a reasonable period afterward when law, disputes, fraud checks, or payment reconciliation require it.

Change requests

You can ask us to correct profile data, get a copy, or remove details we no longer need. We verify your identity before making changes to protect the account from false requests.

Privacy Questions Before You Join

These answers focus on the privacy points you may check before opening an account: what we collect, why payment records are kept, how cookies work, and how to contact us. Each answer is written from the way the account flow actually works, including phone verification, wallet references, support hours, and device controls inside the account menu.

We collect details needed to create and protect your account: name, phone number, email address, sign-in logs, device type, IP address, and cookie choices. Payment data is added only when you use a wallet rail.

We keep payment references to match deposits, withdrawals, refund checks, and support cases. The record usually includes time, amount, wallet rail, reference code, and account ID, not your wallet PIN.

Yes. Email [email protected] from your account email and state that you want a copy of your data. We verify your identity first, then prepare account, wallet, device, and support records that apply.

Cookies keep your session active, remember basic settings, and help detect unusual access. If you clear cookies, you may need to sign in again and confirm a security step on that device.

We share limited payment details only when needed to trace DANA, OVO, GoPay or QRIS activity, process a transaction, handle a dispute, or respond to a valid legal request where local law applies.

Contact live chat from 10:00 to 02:00 WIB or email [email protected]. We may ask for your account email, phone verification, and one recent payment reference before changing profile data.

Yes. Sign in and open Account > Security > Active Sessions, then remove any device you do not recognise. We keep a security log of the action so future access checks remain traceable.